FAQ

Order

After payment of the order you will receive a letter confirming the entry of the order into processing.

After your order has been given for delivery, we will notify you by SMS or email.

You can change your order while it is in the “New order” status. If your order has switched to a different status, please contact us by phone or e-mail.

To cancel the order, please contact us by e-mail with the information and ID of your order.

How to make an order

You can specify the date and time in the note on checkout page

All you need is an active email address and contact phone number.

When you add the product (s) to your card, you will see a box for a personal note for a gift. Write your message and it will be delivered as a special gift card. If you do not want to give your name, we have the option of sending an anonymous postcard.

Do not worry, just send us an email at cyprusflowerss@gmail.com and we will do our best to fix the problem.

How to make an order

We accept credit and debit cards: Mastercard, VISA, American Express, Discover, JCB, Diners Club.

No, you will only pay the amount that you have confirmed for payment on the order completion page.

We have implemented the highest level of security available for transactions on the Internet. Our payment gateway has 256-bit encryption technology to protect your card information, reliably transmitting it to the appropriate banks for payment processing.

The transactions that you made on our website will be displayed on your bank statement.

Delivery

If the recipient of the order is not on place, we will send you a notification, ask you to choose a new delivery date and perform the delivery again. Please read our Terms and Conditions to avoid additional delivery charges.

Shipping costs may vary by region.

Yes, we have the same day delivery option for most products.

Yes, this is possible by prior agreement with our support team.

Cancel and Refund

We make a refund within two business days. However, the return of funds to your account may take up to 10 days.

The paid amount will be returned to the account of the registered card that you used to pay